Position Overview:

The Service Manager will lead the service department in delivering high-quality HVACR maintenance and repair services. This role involves overseeing technicians, managing client relationships, and ensuring efficient operations that meet or exceed performance standards.

Key Responsibilities:

• 👨‍🔧 Supervise and coordinate daily operations of the service team, ensuring timely and effective service delivery.
• 🤝 Maintain client relationships, addressing concerns and providing solutions throughout the project lifecycle.
• 💵 Manage job costing, budgets, and performance tracking to ensure profitability and on-time completion.
• 📈 Support continuous improvement by developing training programs and process enhancements.
• ✅ Ensure compliance with all safety standards, regulations, and industry best practices.

Qualifications:

• 🔧 Minimum of 5 years of experience in HVACR service management.
• 💡 Strong leadership, problem-solving, and organizational skills.
• 🏢 Experience in commercial and residential HVACR systems.
• 📊 Knowledge of job costing and budgeting practices.
• 🗣️ Excellent communication and customer service skills.